Return Policy

You are entitled to return a hardware product within 7-days of receiving the goods providing you can send it back in the condition it was received including all of the original packaging and contents. However, due to the nature of sample libraries and music software we are unable to accept returns where these products have been removed from the original sealed packaging as we are unable to re-sell these products due to the manufacturer's licensing constraints. We put MP3 demos (and occasionally free samples) on our product pages so you can make an informed decision before purchasing a product. If you receive a genuinely faulty product then we will gladly replace it upon receipt of your returning the original product back to us. You must advise us of all faults within 7 days of receiving the goods. Please contact us for a returns reference before sending the item back to us.